AskYourPDF, reviewed: the pricing is public, the no-refund clause is enforced, and the core complaint hasn't changed since 2023

What AskYourPDF actually is

AskYourPDF (askyourpdf.com) bundles three separate products under one account. The first, and the one most people mean when they search the name, is document chat: upload a PDF, Word file, PowerPoint, CSV, EPUB, RTF, or plain text file, and ask it questions. The second is an embeddable website chatbot, "trained on your own content," that a business can drop onto its own site as a 24/7 support agent; a newer add-on lets the chatbot hand a visitor's question off to a real support ticket when it can't answer. The third, labeled "New" on the site, is an AI PDF form filler: pair a blank form (fillable or not) with data pulled from another document, a text file, or pasted content, and it auto-fills the form. A developer API sits underneath all three, documented at docs.askyourpdf.com, accepting the same file formats plus URL ingestion, meaning it can pull in a live web page as a source, not just an uploaded file.

That's a genuinely different shape than ChatPDF, which is built around one job (chat with a document you uploaded) and does it as a single-purpose tool. AskYourPDF is closer to a small platform: three distinct products, an API, and a company that's still actively shipping (its iOS app moved to version 2.0.6 in July 2026, and its Android app picked up new model-branding language in April 2026). We did not test the website-chatbot or form-filler features hands-on for this review, since verifying them properly would mean embedding a live chatbot on a real site or running a real form through it; treat what follows about those two features as based on the product's own documentation, not our own measurement, and confirm they do what you need before relying on them for anything business-critical.

Pricing: fully public, and inconsistent between web and app

Where ChatPDF's pricing page 404s and its price never appears in the site's raw HTML, AskYourPDF's pricing page has a complete table with every tier and every limit filled in, current as of this fetch:

Tier         Price/mo   Pages/doc   Docs/day   Questions/day   Models
------------------------------------------------------------------------
Free         $0         100         1          50              GPT-5 Mini only
Premium      $11.99     2,500       50         1,200           + GPT-5.2, GPT-5,
                                                                  GPT-5 Nano,
                                                                  Gemini 2.5 Flash
Pro          $14.99     6,000       150        100,000         same models,
                                                                  unlimited plugin Qs
Enterprise   Custom     Unlimited   1,000      Unlimited       custom credit pool

That table is corroborated independently: a third-party comparison from Blaze.today quotes the same Premium ($11.99, 50 docs/day, 2,500 pages, 1,200 questions/day) and Pro ($14.99, 150 docs/day, 6,000 pages, 100,000 questions/day) figures, which matches the live pricing page rather than contradicting it, unlike the mess of disagreeing numbers we found researching ChatPDF's price.

The one place the numbers don't line up is between web and mobile. The iOS App Store listing shows in-app purchases of Pro Monthly $14.99 / Pro Annual $119.99 and Premium Monthly $9.99 / Premium Annual $89.99, a lower Premium monthly price but a higher annual Premium price than the web pricing implies. Apple's platform cut usually pushes in-app prices up, not down, so a discrepancy running the other way on the monthly figure is worth double-checking yourself in-app before assuming the web price applies. It's the same lesson our ChatPDF review landed on: read the price in the actual app or account you're about to pay with, not a table on a marketing page, since the two aren't guaranteed to match.

The no-refund clause, and what it looks like enforced

AskYourPDF's own Terms of Service state, without qualification: "All sales are final. Fees paid for subscriptions, services, or digital products are non-refundable," and separately, "No refunds will be provided for cancellations, subscription downgrades, or disputes." That's not buried fine print open to interpretation, and its Trustpilot page shows what it looks like in practice. Of roughly 20 reviews on the platform, the large majority are one-star, and billing is the dominant theme:

• Aj (25 Feb 2026) reported cancelling a subscription, only to have money "still taken out" a year later, and said a support rep named Anthony "outright denied" a refund.
• Tee Are (30 Jul 2025) described being charged $19.99 after cancelling a $1 trial within an hour of signing up, and being told refunds don't happen.
• Ari Sari (24 Jul 2025) reported a sudden $227 charge.
• Phillip Fernandez (13 Apr 2025) called the product "buggy," with uploaded documents disappearing and a broken folder dropdown for two days.
• Agee Kay (13 May 2025) described a more serious issue: PDF query results referencing documents they hadn't uploaded, alongside lost account access and an unauthorized charge. This is a single account's report, not independently corroborated elsewhere, and worth treating as one user's experience rather than a confirmed systemic bug.

The same review sample also has a 5-star review praising summarization quality, and a separate, more mixed 3-star review that's positive but too generic to weigh heavily either way. Scamadviser, a domain-trust checker, separately rates askyourpdf.com as "likely not a scam." Both things can be true at once: a legitimate, real company with a strict, clearly-stated, consistently-enforced no-refund policy, rather than a company running a scam. If you're the type who forgets to cancel a free trial on time, that combination is exactly the scenario to plan around before you enter a card number.

The complaint that hasn't changed since 2023

The single most useful thing we found isn't a number, it's a pattern across time. A Trustpilot review from Alice Cindy, 2 stars, 29 January 2026, reads: "The pdf reader is not good as it only uses a few pages, providing limited value." A separate review from Kasper, 2 stars, 19 June 2023, nearly three years earlier, reads: "The pdf reader doesn't actually read the whole pdf... it rarely gives valuable answers." Two different people, three years apart, describing what sounds like the same underlying limitation: the tool appears not to process an entire document, only some portion of it.

That reading is corroborated from a third, independent direction. On Product Hunt, in a much smaller and generally more favorable review pool, Lukas Hertig wrote that the tool "got some of it right and other tests it just skipped a lot of the content," describing the same partial-processing pattern on longer documents. (A separate Product Hunt reviewer, Phil Lusk, reported the website rejecting most of the PDFs he tried to upload, a different failure mode, upload rejection rather than partial reading, worth knowing about but not further evidence for this specific pattern.) Three unconnected sources, over three years, describing the same partial-document-reading failure is a stronger signal than any single complaint would be on its own. If your document is long, don't assume AskYourPDF has read all of it just because it returns a confident-sounding answer; verify specific facts against the source page yourself, especially for anything past the first hundred pages or so.

No page citations: a real gap next to ChatPDF

A first-person essay by a Substack writer using AskYourPDF for actual document work raised a specific, checkable complaint: the tool doesn't cite a page number or location for its answers, unlike ChatPDF, which links its responses back to a source page. The writer put it directly: "how could I be sure of the veracity of AskYourPdf's response... an explanation both plausible and incorrect?" We treat this as a genuine, specific product gap rather than a matter of preference. If verifying exactly where an answer came from in the source document matters for your work (which it should, for anything you're going to rely on), that's a real reason to prefer a tool that shows its citations, whether that's ChatPDF for a single document or Gemini Notebook for a larger source collection, both of which anchor answers to a specific page or passage.

App ratings, and a naming mix-up worth knowing about

The iOS app ("AskYourPDF: PDF AI Assistant") holds 3.9 out of 5 across 21 ratings, a small sample. A December 2025 one-star review called it "consistently slow and unreliable" and said it "struggles to follow simple instructions"; a June 2026 five-star review praised getting instant answers over manually searching a document. On Android, AskYourPDF migrated package IDs at some point: an older listing, com.askyourpdf.asking ("AskYourPDF - ChatPDF AI," which had reached 100,000+ downloads and roughly 3.6 out of 5 across 450 ratings per a third-party app-data aggregator), was removed from the Play Store; the currently active listing runs under com.askyourpdf.asking.us. If you're installing the Android app, make sure you're on the current listing rather than a cached link to the retired one, the same lesson our ChatPDF review found true of that product's name as well.

Other complaints worth knowing before you subscribe

• Credits don't roll over. A two-week hands-on review from aidetectplus.com reported that monthly question/document credits expire at the end of the billing cycle rather than carrying forward, meaning a light-usage month doesn't bank anything toward a heavier one. This appears to be original reporting, not a repeat of a Trustpilot complaint.
• Support is email-only for most users, with that same review describing generic "try another device" responses rather than a specific fix, and no phone support.

AskYourPDF vs ChatPDF: two chat-with-PDF tools, different tradeoffs

AskYourPDF                            ChatPDF
-----------------------------------------------------------------------
Pricing: fully public on the          Pricing: not on the site;
  pricing page, corroborated by         only verifiable figure is
  a third-party source                  Apple's App Store listing
Free tier: 1 doc/day, 100 pages,      Free tier: 2 docs/day
  50 Qs/day (all confirmed)              (confirmed); other limits
                                          commonly cited, unconfirmed
Citations: none reported               Citations: page-level, claimed
Extra products: website chatbot,      Extra products: AI detector,
  PDF form filler, developer API        writer, flashcards, slides
Recurring complaint: doesn't          Recurring complaint: billing
  process the whole document             after cancellation, failed
  (2023 and 2026 reports)                uploads eating free quota
Refund policy: explicit               Refund policy: not stated
  no-refund clause, enforced             on the site either way
  per Trustpilot reports

Neither tool wins outright; they trade one kind of transparency for another. AskYourPDF is upfront about its price and firm about not refunding it. ChatPDF hides its price behind client-side rendering but says nothing either way about refunds. If citations matter more to you than the extra website-chatbot and form-filler features, ChatPDF's page-level linking is the stronger pick for pure document Q&A. If you actually need the website-chatbot or form-filling use cases, AskYourPDF is doing something ChatPDF doesn't attempt at all, provided you verify those two features work for your specific case before paying for a year upfront.

When AskYourPDF is the wrong tool

• You need to verify exactly where an answer came from. With no page citations reported anywhere, there's no built-in way to check a specific claim against the source. ChatPDF or Gemini Notebook both cite sources directly.
• Your document is long and you need the whole thing read. The recurring, multi-year complaint about partial-document processing means you should verify coverage yourself on a long file before trusting a summary of it.
• You might need a refund. The Terms of Service state plainly that none are given. If there's any chance you'll want to back out, use the free tier first and don't subscribe until you're certain.
• You're comparing multiple documents over an extended project. The free tier caps you at one document per day; even Premium's 50 docs/day resets daily rather than accumulating into a persistent library the way Gemini Notebook's notebooks do.

If your actual workflow centers on Gemini Notebook rather than a standalone PDF chatbot, our tools directory rounds up the Chrome extensions we've built specifically to extend it, which solve a narrower but more directly relevant problem than a general-purpose PDF chat tool like AskYourPDF.

People also ask

Is AskYourPDF free?

Yes, with real limits: 1 document per day, capped at 100 pages and 15MB, with 50 questions per day, running on GPT-5 Mini only, per AskYourPDF's own live pricing page. Paid tiers (Premium $11.99/mo, Pro $14.99/mo) raise every one of those caps and unlock additional models.

Can I get a refund from AskYourPDF?

Its Terms of Service state plainly that all sales are final and fees are non-refundable, including for cancellations and disputes. Multiple Trustpilot reviews from 2025 and 2026 describe this policy being enforced, including reports of being charged after cancelling. Use the free tier to test the product before subscribing.

Does AskYourPDF read the whole PDF?

There's a real, recurring complaint suggesting it may not, on some documents. A January 2026 Trustpilot review and a June 2023 Trustpilot review both describe the same issue in similar words: the tool only processing part of a document. A Product Hunt reviewer (Lukas Hertig) independently reported content being skipped on longer files. Verify specific facts against your source document yourself, especially past the first hundred pages.

Does AskYourPDF cite its sources?

Not as far as we could find. A first-person review specifically flagged the absence of page-number citations as a reason it's hard to verify AskYourPDF's answers. ChatPDF, by comparison, links its answers back to a source page.

AskYourPDF vs ChatPDF: which should I use?

AskYourPDF publishes its pricing openly and adds a website chatbot and PDF form filler ChatPDF doesn't have, but reports no source citations and has a firm no-refund policy. ChatPDF cites page-level sources but hides its price behind client-side rendering and says nothing about refunds either way. Pick based on whether citations or the extra products matter more for your use case.

Is AskYourPDF safe to use with sensitive documents?

We found no clear statement on askyourpdf.com about whether uploaded documents are used to train its models, and one Trustpilot review described a data-isolation concern (seeing query results referencing documents the reviewer hadn't uploaded), though that report is a single account and wasn't independently corroborated elsewhere. If you're uploading anything sensitive, get the training-data policy confirmed in writing from support first.